Ck game's Privacy Policy

Welcome to ck game. Our Privacy Policy explains in detail how we handle your personal information on this platform. By registering or using ck game in any way, you agree to this Privacy Policy.

We believe your personal data belongs to you. ck game collects that data — but only to provide services, ensure security, and meet legal obligations. We never sell your information or share it with third parties unnecessarily.

This Privacy Policy has been written in plain English with our Bangladeshi users in mind. If anything is unclear, feel free to reach out to our support team — we're always happy to help.

Ck game collects various types of information. Here is a clear breakdown:

We only collect information that is strictly necessary. No additional data is taken without your consent.

Ck game collects information through several methods. Each approach is transparent and carried out with your knowledge:

• Registration form: Information you provide when creating an account is collected directly.
• KYC Verification: Your national ID or other government-issued document details are collected to verify your identity.
• Transaction Processing: Financial data is recorded automatically during deposits and withdrawals.
• Cookies & Tracking: Technical information is collected via cookies while you use the platform.
• Support Contact: When you contact our support team, details of that conversation are stored.
• From Third Parties: Some information may be received from payment providers or fraud detection services.

Ck game uses your information only for the following purposes — nothing more:

• Account creation, management, and verification.
• Processing deposits and withdrawals.
• Providing betting and gaming services.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Meeting legal obligations and reporting to regulatory authorities.
• Ensuring responsible gaming and supporting users who may be at risk.
• Improving platform services and enhancing the user experience.
• Sending you promotional content and offers, with your consent.

Ck game never sells your personal data. However, limited information may be shared in certain specific situations:

• Payment Provider: Only the information required to process transactions is shared with Mobile Pay, Nagad, and Rocket.
• Security Services: Relevant information may be shared with fraud detection and identity verification services.
• Legal Authorities: We are required to disclose information in accordance with court orders or government directives.
• Licensing Authority: Information must be shared with regulatory bodies to maintain our gaming licence.
• Technology Partners: With technology service providers that support platform operations, who are contractually bound to comply with our Privacy Policy.

Any data shared with third parties is kept to the minimum necessary and transmitted through secure channels.

Ck game uses cookies on its website and app. Cookies are small data files stored on your device that help the platform remember your preferences.

Ck game uses the following types of cookies:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preference and other settings.
• Analytics Cookies: To understand how many users are visiting each page. This data is completely anonymous.
• Marketing Cookies: To show you relevant offers. You can opt out of these at any time.

Ck game uses internationally recognized security technology to protect your data. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and our servers is fully encrypted.
• AES-256 Data Encryption: Stored sensitive data is protected with industry-standard encryption.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall & DDoS Protection: Protects our servers from external attacks.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Restricted Access: Only authorized personnel have access to specific data.

That said, no online platform can guarantee 100% security. You should also stay vigilant — use a strong password and keep 2FA enabled.

Ck game retains your data only for as long as necessary — never longer than needed. Our general policy is:

• All data is retained for as long as your account remains active.
• Even after account closure, financial transaction records must be retained for a minimum of 5 years for legal compliance.
• KYC documents may be retained for up to 5 years after account closure.
• Betting and gaming logs are retained for a maximum of 3 years.
• Support conversations are retained for up to 2 years.

At ck game, you have the following rights over your data. To exercise any of these rights, support@ckgame.bizContact us at:

Ck game will respond within 30 business days of receiving your request. For complex cases, it may take longer — but you will be informed in advance.

Ck game strictly does not provide services to anyone under the age of 18. To protect minors, we take the following measures:

• Age verification is mandatory at the time of registration.
• Age is verified through national ID during the KYC process.
• Accounts are suspended immediately in cases of suspected misuse.
• We do not knowingly collect data from minors — if identified, such data is deleted immediately.

If you become aware that a minor is using ck game, please contact us immediately support@ckgame.bizto let us know.

Ck game may update this Privacy Policy from time to time. When changes are made:

• You will be notified via email or an on-platform notice before any significant changes take effect.
• The "Last Updated" date will always be visible at the top of the page.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

For any questions, complaints, or requests regarding the Privacy Policy, please get in touch with us:

• Email: support@ckgame.biz
• Support: 24/7 live chat is available on the platform.
• Response Time: Via email within 48 business hours.

Your privacy matters to us. Don't hesitate to raise any concerns — we're here to help.